Privacy Policy

 

This is the privacy notice of Remit Consulting LLP. In this document, "we", "our", or "us" refer to Remit Consulting LLP (Remit). We are company number OC313646 registered in England. Our registered office is at Lynch Farm, The Lynch, Kensworth, Bedfordshire, LU6 3QZ.

By using this website, you consent to the use (including transfer) of information as described below.

 

Introduction

1. This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.

2. We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.

3. We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.

4. We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.

We will keep your information on a secure server and we will fully comply with all applicable UK Data Protection, including GDPR and consumer legislation.. We use your information only for the following purposes:

  • Maintaining a record of correspondence;
  • For statistical or survey purposes to improve this website and its services to you and to recognise you when you return to our website;
  • To serve website content to you;
  • To administer this website and to notify you about changes to our service;
  • For the detection of fraud.

5. You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and/or User Information, we are entitled do so.

6. Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

 

The bases on which we process information about you

The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category. If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data. If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

 

Information we process with your consent

Through certain actions when there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including job opportunities, our Remit Associate programme, our products and services, you provide your consent to us to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.

Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.

We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us compliance@remitconsulting.com. However, if you do so, you may not be able to use our website or our services further.

 

Information we process because we have a legal obligation

Sometimes, we may be obliged to process your information in order to comply with a statutory obligation. For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

This may include your personal information.

 

Specific uses of information you provide to us

1.  Job application and employment

If you send us information in connection with a job application, we may keep it for up to three years in case we decide to contact you at a later date.

If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for three years before destroying or deleting it.

Our Employee Data Policy will be provided to employees.

2.  Remit Associate Programme

If you send us information in connection with joining our Associate Programme, we will keep it for the duration of our relationship, and for up to three years after you have completed any work with us, for insurance purposes.

If you work with us as an Associate, we collect information about you and your work from time to time throughout the period of the project on which we are working jointly. This information will be used for purposes directly relevant to any specific project we are working on jointly, and also for the purpose of identifying future projects that may be of interest to you. Following completion of a specific project, we will retain your information in connection with it for three years before destroying or deleting it.

Our Policy on management of Associate Data is provided as part of the Associate sign-up process.

3.  Complaints

When we receive a complaint, we record all the information you have given to us.

We use that information to resolve your complaint.

a)    If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.

b)     We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

 

Use of information we collect through automated systems when you visit our website

1.  Cookies

Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.

Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.

When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.

If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.

We use cookies in the following ways:

a)     to track how you use our website

b)     to record whether you have seen specific messages we display on our website

c)     to record your answers to surveys and questionnaires on our site while you complete them

We provide more information about the cookies we use in our cookie policy

2.  Personal identifiers from your browsing activity

Requests by your web browser to our servers for web pages and other content on our website are recorded.

We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.

We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.

If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally.

 

Disclosure and sharing of your information

Our websites may be hosted outside the UK and the European Union.

Accordingly, data obtained within the UK or any other country could be processed outside the European Union.

 

Access to your own information

1.      Access to your personal information

To obtain a copy of any information that we hold about you, you may send us a request at compliance@remitconsulting.com

After receiving the request, we will tell you when we expect to provide you with the information. We may not charge a fee for this service, unless your request is a repeat request or patently vexatious.

2.      Removal of your information

a)   If you wish us to remove personally identifiable information from our website, you may contact us at compliance@remitconsulting.com

b)   This may limit the service we can provide to you.

3.      Verification of your information

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

 

Other matters

1.      Use of site by children

We do not sell products or provide services for purchase by children, nor do we market to children.

If you are under 18, you may use our website only with consent from a parent or guardian

2.      Encryption of data sent between us

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.

Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.

 

How you can complain

If you are not happy with our privacy policy or if have any complaint then you should tell us by email. Our address is compliance@remitconsulting.com

If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.

If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner's Office. This can be done at

 

Retention period for personal data

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

a)     to provide you with the services you have requested;

b)     to comply with other law, including for the period demanded by our tax authorities;

c)     to support a claim or defence in court.   

 

Review of this privacy policy

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

If you have any question regarding our privacy policy, please contact us at compliance@remitconsulting.com