Remit Newsletter 5 - Summer 2004
Equity Office Properties have increased their tenant retention from 48% to 60% by improving their back office processes. Given that this is across a 122million sq.ft. portfolio, the numbers are staggering.
This was just one of the case studies aired at Realcomm in the US this month and shows that technology is having a profound effect on the way that property businesses can be run. My short review of the conference was published in the Estates Gazette.
Realcomm San Francisco Report
Now you have had a chance to look at our new website, please tell us what you think. As well as improving the design, there is more content with case studies and new presentations. We are also grateful to clients who have helped us to compile case studies and have added their names to our client list on the site.
Also, a big welcome to our new clients and to the many new subscribers since the last newsletter. Please tell us what you find useful on the site and what you would like to see more of.
Hot Topics
Remote access to systems - Mark wrote an article delving into what software suppliers really mean when they say their products are "web enabled". If you have ever wondered why this is a subject that gets the IT team hot under the collar, this article, published in the Property Systems Review , is a guide for those of us who need to know, but in not too much detail.
Internet Access
Asset Management Survey
Mark and Karin recently worked with Gerald Eve to survey the corporate occupier market. Gerald Eve are using the results of the full survey to fine tune their outsourcing offering for their corporate clients but a summary version of the results are available:
Asset Management Survey
Events
Outsourcing in the Property Industry. Our seminar, held jointly with Field Fisher Waterhouse on 22nd June, was well attended and a copy of the presentation is at:
Outsourcing Seminar Slides
The seminar is a follow up to the article which Robert Shooter and I wrote for the Estates Gazette back in March. The article is at:
Outsourcing
We have a number of events planned for the September-October period covering subjects as diverse as Corporate property performance measures and Running a company IT function without an IT team. We will update the list of these in the News section of our website as the details are confirmed.
