Business Process Improvement

Getting your fundamental business processes right is key to running an efficient business, whether you are an owner, an occupier or a service provider.

The traditional method is to spend a significant amount of time reviewing and documenting your current processes and looking for ways to make incremental improvements.

Our approach is rather different.  We start with looking at what is leading practice in the industry for your type of business.  We have a library of over 300 detailed process maps, covering everything from CIS reporting to updating rent demands, based on our experience of working with a range of clients.  We then identify where your current practice deviates from leading practice, and concentrate on improving those areas.  This helps to identify "quick wins" and gives your team something to work towards immediately, rather than just concentrating on the current state.

The detailed process maps we then produce are leading practice, tailored to your business, with clear allocation of roles and responsibilities, authorisation points and reporting requirements.  These can be used as a basis for an IT specification, a tender process, training or ISO certification.

Read more about our approach in the following case studies:

Case Study - De Allantie

De Allantie, one of the largest housing associations in the Netherlands, asked Remit Consulting NL to help structure and implement improvements to their business.  Read more...

Case Study - B&Q

B&Q asked us to review and document their estates team processes in preparation for a new IT system. Read more...

Are you prepared for the changes that the Tribunal, Enforcement and Courts Act 2007 will make to your rights to pursue rent arrears when it is fully implemented?

You may need to revise both your business processes and the way your property management system handles the relevant information.

For further information on how these changes may affect you, please contact us.