Published Articles

 

Property industry trends for 2007
Our thoughts on the road ahead.
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Is your Asset Management System working for you
Asset management is firmly on the public sector agenda. Whilst some organisations may still only be in the initial planning stages, many have implemented software to support the processes necessary to manage their property assets effectively. But experience shows that implementation of asset management systems is by no means straightforward within organisations such as local authorities.
Article by Mark Jones in PSR.    Read    Read PDF

European Union?
The questions have been hanging over us for some time now - should we join? What's in it for us? Will we have to do what the others tell us even if we don't like it, whilst they blatantly ignore all the rules? Will our jobs melt away to lower cost economies? Even when we are speaking the same language, do we really understand each other's needs?
by Andrew Waller -    Read Article    View slides

Known knowns and unknown unknowns
A short overview of the importance of business focus in developing an IT strategy.
Article by Andrew Waller in Property Systems Review Dec 2005
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European Union?
Overcoming the barriers to developing a European property systems strategy
Article by Melita Thomas in Property Systems Review Dec 2005
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CIO roundtable
"Do you understand your CIO?" was the theme of a roundtable workshop we helped organize for The Estates Gazette at the end of last year.
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Will UK Real Estate move offshore?
Our year long project to research the trends in property outsourcing has been published.
You can either download a copy from the website
or contact us for a printed copy.

When we started it seemed obvious that the differential in costs between the UK and offshore centres would make offshore processing an obvious way forward, but it is not as straightforward as it first appeared.

However, there are movements in the market which have been exaggerated by new entrants to the property services market and this WILL make significant changes. If you are an occupier or property services provider, you will need to be prepared for these changes.

We have described the possible scenarios in our report and there will be a series of events to discuss the findings.

Knowledge Management - Why is the iPod significant to your business?
Andrew Waller, Estates Gazette
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ERP Systems in Property
- Mark and Andrew provided comment in the autumn Property Systems Review.
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Where possible we have put our new articles on the website. Some publishers have asked us for copyright reasons to only send out articles individually, so please get in touch if you would like an electronic or paper copy.

Outsourcing in Corporate Real Estate
- The Journal of Corporate Real Estate published this article by Martin Farncombe of TheoPraxis and Andrew Waller. The article compares developments in other industries with those in the property industry.
Please contact us for more details.

The role of the CIO in property
- Andrew facilitated the workshop of IT and Business Directors brought together by the Estates Gazette to discuss how IT Directors and Chief Information Officers can develop their role in our industry.
Please contact us for more details.

New Book - IT for Property People by Andrew Waller
Your competition is investing in new systems to improve profitability and reduce costs - can you afford not to keep pace?
This book is not about technology; it is about property information and how to use it more effectively in your business. As a property occupier, do you really understand where property adds value to the business? As an investor, which information is vital to negotiating better deals? As an agent, how much information can you give your clients for free and where can you make money if you do that?
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Will UK Real Estate move offshore?
Andrew presented at Realcomm in the US on the preliminary findings of our survey - "Will UK Real Estate move offshore?" These early findings are summarised in a paper on our web site and they were adapted for a feature in the Estates Gazette in their 27th July edition.
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Realcomm Reviews
Andrew's review of Realcomm appeared in the Estates Gazette on the 20th July    Read
and Melita's review appears in the current issue of Property Systems Review    Read

Managing agents, property systems - and the offshore threat!
by Andrew Waller
Clients and agents need to decide which of them buys and maintains the property management (PM) database. The agents generally prefer to use their own system because they need only train their staff once for all clients. On the other hand, many clients are frustrated by the quality of service provided by their agents and prefer to keep control by running the system themselves.
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Open Source - Can You Replace All Your Software For Free?
by Mark Jones
Can you replace all your software for free? Mark wrote this article for Property Systems Review giving advice on where to start thinking about Opensource software. This short guide will be useful if anyone asks you why you haven't changed your Microsoft systems to Linux or Apache.
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ERP Systems vs. the world of property
by Mark Jones
Enterprise resource planning (ERP) systems now manage property as well as controlling all the other aspects of a business such as finance, HR, logistics and sales. What are the key differences between the real estate module of an ERP system and a property management system? Which is right for you? Mark wrote a paper for Property Systems Review on this and you might find the answers surprising.
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IT as a management tool
by David Lawson
IT is a management tool - it can be a good one or bad one
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Freeman's Property Service Provider Directory
Remit wrote the lead article in the new Freeman's Directory
Looking at the software available, seeing a well-run demonstration of clever gadgets and attractive graphs and tables is the fun bit of a Property Information Software implementation project, however in a well organised project, selection of the appropriate system is actually one of the later steps
   Read Text    Print PDF

Selecting a facilities management system
Facilities management (FM) systems can be spectacular. They store information about occupied space, sometimes with 3-dimensional drawings. They use these drawings to allocate costs and rents across entire portfolios. They have graphs showing maintenance costs throughout the life cycle of a building and they demonstrate spending across portfolios. Few estates management (EM) systems can match them for this sense of showmanship.
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Realcomm San Francisco Conference Report
The overwhelming impression from the conference was that major US companies have stopped just talking about good ideas and have created the platforms to put the ideas into action.
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The Virtual Concierge
An item from the Realcomm Conference
When one first hears the title, "Virtual Concierge" they may be up in arms thinking, "they have replaced a human with a machine!" However, if they step a little closer and engage - something magical happens. Replacing a human with a machine is not what the Virtual Concierge is about at all, rather the very opposite.
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The Spin on Web Access
These days we are all used to using the Internet from many different locations. We take for granted the flexibility it provides to access what we need, from wherever we are, using whatever PC happens to be available. This might be in our own or someone else's office, at home or even an Internet cafe.
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Outsourcing in the property industry
- now and in the future

Free up brain space by delegating tasks
We are very pleased to have worked with Field Fisher Waterhouse to produce a paper on outsourcing in the property industry for the Estates Gazette's Outsourcing Special. The article explains the tricks and traps, whether you are providing services to a property client, or outsourcing your HR or IT.
Read Text    Print PDF 184KB    

IT Management
How do you manage IT if there are only 5 of you?
For many property organisations, big IT budgets are out of the question but the increasingly pervasive internet and complex nature of IT means that serious attention needs to be given to it. Mark and Melita wrote this article for Property Systems Review which gives pointers on how to cover the key aspects of IT with minimal formal training.
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